Placing Catering Orders:
To ensure availability of items and availability of catering personnel, it is best to order at least two weeks prior to your event. We encourage you to phone or fax your order as soon as possible so that we can reserve it on our calendar.
Guarantees and Changes:
When placing an order, the client must provide an estimated guest count. The final guarantee is then due three days prior to your event. In the event of increases, the Catering Department is prepared to serve 5% above the final guarantee. The client will be billed for the guaranteed number of guests or the actual number of guests served, whichever is greater. To ensure the success of your event, any changes to the catering order should be made prior to your event.
Should your order be under the minimum requirements, after hours or weekends, you may be subject to a service charge.
Cancellations:
All cancellations must be made 48 hours prior to the scheduled event or a service charge may apply.
Payment:
All catered functions must have a secured payment before they occur. Purchase orders, University Funds, Checks or Credit Cards are all valid payment methods. Non-University related groups are required to make a 50% deposit upon acceptance of order with the balance due prior to the start of the event.
Deliveries and Pick-ups:
All orders must be placed a minimum of forty-eight hours prior to the event to ensure availability of items requested. UNLV Catering does not have access to the rooms or buildings on campus. It is the client's responsibility to ensure that the facilities are unlocked for set-up, delivery and pick-up. A time for these services will be set in advance.
Facility Set-up:
UNLV Catering is not responsible for setting or resetting rooms for events. Your room set-up should be coordinated through the respective department. We do not provide tables, chairs, BBQ's and other equipment. They can be provided at an additional charge. Should set-ups be required by our catering staff, appropriate charges will be billed to your event.
Off Campus Events:
UNLV Catering is permitted to cater off-campus events. A delivery charge will be applied.
Upgrades:
All beverage services and continental breakfasts will be delivered with high quality disposable plastic ware and cutlery. China is available at an additional charge. Linens will be provided for food and beverage tables only. An additional charge may apply to linens for meeting or dining tables.
Bar Services:
The UNLV Catering Department can provide all bar services upon request.
Attendants:
To ensure you event is a success, catering staff will be provided for all served meals and buffets during the first two hours of service. If additional time is needed, a fee per attendant may apply.
We recommend that you have an attendant for all receptions and breaks for every 75 guests.
Catering Sales Office
Phone 702.895.2650
Fax 702.895.3981
Email:unlvcatering@unlv.edu
Policies & Procedures
Catering Guide - Online
Catering Guide - Printable
Student Catering Guide
Event Food Service Waiver
Food Service Waiver
Donation Letter
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